Support

The Blackboard system is monitored 24 hours a day, 7 days a week. Any unplanned outages will be posted on the IT services status page

Contact

Blackboard user help is available weekdays from 9:00 AM to 5:00 PM ET

Visit us in person!

Walk-in:

Blackboard Workshops

Several “Getting Started with Blackboard” and “Using Blackboard for Assessments and Grades” workshops are available in January 2018. For dates and to register, visit http://it.cornell.edu/atregister.

If these times do not work or your department is looking for specific Blackboard training, we are always happy to provide training for individuals, departments, TAs or instruction groups at your convenience. Contact us acadtech@cornell.edu to discuss your training needs.

Maintenance Schedule

Any regular system maintenance and server restarts for any of our services will be scheduled weekdays between 5:00 am and 7:00 am ET. All users should be aware that a system may become unavailable during this maintenance time.

 

Support

For immediate support:

acadtech@cornell.edu

607 255 9760 (M-F, 9a - 5p ET)

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